BEBO HEALTH SA – 1 rue de la Cité – CH-1204 GENEVE (Switzerland)
Email: info@be-bo.ch Tel: +41 78 645 78 00

GENERAL

By placing an order, the customer confirms having read these conditions and accepting them. BEBO Health SA reserves the right to modify these conditions without notice, the conditions in force at the time of the order are valid.

PRODUCT

The products may differ slightly from the illustrations on the presentation materials, these are presented for informational purposes only.

SALE AND PAYMENT

Unless previously arranged, all orders will only be delivered after receipt of the full amount. We reserve the right to refuse an arrangement without explanation. Orders are final, no refund will be made once the money has been paid. The prices are indicated exclusive of VAT and without delivery.

The prices in € indicated on the rates in force are authentic, the amounts displayed in other currencies are indicative. When making a payment, please make it in €. All bank charges are the responsibility of the customer, who must specify this to the intermediary when making a payment. Thus the bank will make the appropriate conversions so that there is no error on arrival on our account, which would delay the delivery due to the need for a supplement.

For orders made outside Switzerland, the buyer proceeds with an import (VAT, customs fees, processing, etc.). These taxes are invoiced directly by the customs authority of their country, and are therefore not included in the prices displayed on our tariff. It is up to the buyer to find out beforehand about the import conditions of the country of destination to avoid unpleasant surprises. The goods are declared at their real value.

DELIVERY

Orders are released within 10 working days after receipt of payment. Please be aware that the products are stored in a semi-finished form due to the choice of colors.

The average manufacturing time for our products is around 8 working days, everything is done to ensure fast delivery, but delays that are not within our control are not excluded. No damage can be claimed in the event of late delivery, the order cannot be canceled.

For orders made outside of Switzerland, the buyer is responsible for paying customs taxes and resolving any import issues.

We decline all responsibility in the event of a dispute with the carriers.

AFTER-SALES SERVICE, WARRANTY

We directly provide full after-sales service for our products, please contact us if necessary. Mailing addresses for Switzerland and Europe are organized by SLIM SONIC (sav@slim-sonic.com).

All delivered material is tested before delivery. We offer a two year warranty on all our products except consumables, straps and elastics (One year). The warranty only covers product defects. Any damage caused by improper use and any modification or attempted repair made by the customer without prior authorization will void the warranty.

We offer a repair service for all our products also outside the warranty coverage. This service is chargeable, an estimate is made by us once the equipment has been returned. The repair is carried out after full payment of the amount of the estimate.

All returns of material require prior authorization from us. Material received without arrangement will not be processed. The shipping costs are the responsibility of the sender, as well as any customs costs that may be billed to us upon receipt.

General conditions of sale valid from 1 er January 2020.